Cannot start the viewer

When you insert the removable media into the appropriate drive, a viewer is started, or you may choose a viewer to start.

However, if your workstation does not recognize the autorun.inf file included on the media, no viewer is started and you may not select one to start. See Folders and files included with the Quick Viewer. In this case, you need to manually start Quick Viewer.

Manually starting the viewer from removable media

To manually start the viewer from removable media-example workflow (Windows® 7):

1. Insert the removable media into the appropriate workstation drive.
2. Click Start, and then click Computer. The Computer window is displayed. It lists all the workstation drives.
3. Right-click the drive on your workstation that corresponds to the media you inserted.

For example, if you inserted a CD, right-click the CD drive on your workstation.

4. From the menu that is displayed, select Install or run program.

The Welcome to McKesson Radiology Station Disc window is displayed.

5. Click Quick Viewer. The Quick Viewer starts.